This legal notice sets out the general conditions governing access to and use of the website https://www.grupodunna.es (hereinafter, the “Website”).
Using the Website confers on any person who does so the status of user (hereinafter, the “User”) and implies acceptance of all the conditions set out in this Legal Notice, as well as the privacy policy.
The Website is owned by Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, please note that Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L., tax ID B86068582, has its registered office at C/Eduardo Galeano 2, 28521 Rivas Vaciamadrid, Madrid, and is registered with the Commercial Registry.
The email address at which you can contact Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. is apartamentos@grupoferest.es. You can also reach Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. by phone on 662 098 982.
By accepting the reservation, the client consents to the processing of their credit-card details in order to formalise the booking, as well as to the retention of those details as a deposit and guarantee against damages and extra charges.
The user declares that they are of legal age and possess the legal capacity necessary to acquire the services offered through the Website.
Use of the Website by the user implies express acceptance of, and full and unconditional adherence to, each and every one of these Terms of Use.
Modification of the Website or its contents is not permitted. Any improper or unauthorised use, as well as any damage or harm that may result from breaching this obligation, will give rise to the legally appropriate actions and, where applicable, to the liabilities arising therefrom.
Both access to the Website and any use that may be made of the information it contains are the sole responsibility of the person who does so.
The sending of unsolicited bulk email or spam to the email accounts used on this website is prohibited.
It is prohibited to use this website for commercial purposes or in any manner that is inappropriate given its intended purpose.
The user may not copy, reproduce, transmit, or distribute the Website’s content—or the services available through it in any way. The user agrees not to make negligent, fraudulent, or unlawful use of the Website and not to harm the image or rights of Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L.
The user must refrain from hindering the Website’s operation, impersonating other users or individuals, probing for vulnerabilities, or, in general, engaging in any use that is contrary to the Website’s normal functioning.
The user may not access the website in any way that damages, impairs, disables, or overloads the services and/or information offered.
The user agrees that Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. may cancel their access, account, or use of the Website if Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L believes the user has acted contrary to these Terms of Use.
These Terms of Use are subject to Spanish law, and the contract with the user is formalised in Spanish or in any other available language selected by the user.
The Website allows users to post comments or ratings about hotel establishments and other content. These comments or ratings will be published on the Website, so anyone who visits it will have access to them.
The Website allows users to post comments or ratings about hotel establishments and other content. These comments or ratings will be published on the Website, so anyone who visits it will have access to them.
Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. does not edit, select, monitor, guarantee, or approve user content. If you believe that any content infringes your rights, please contact Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. Notwithstanding the foregoing, Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. reserves the right, at any time and at its sole discretion, to modify or remove, in whole or in part, any user content.
It is the user’s responsibility to keep their passwords confidential and to ensure the accuracy of the personal data provided.
It is the responsibility of Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. to process the data and subsequently use it for the purposes authorised under data-protection law and the applicable legislation in this regard.
This Website aims to provide users with a full range of services and information related to Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L., as well as details about the accommodations offered by the hotel establishments.
Both access to the Website and any use made of the information it contains are solely the responsibility of the person who undertakes them. Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. will not be liable for any consequence, damage, or harm that may result from such access or use of information, except for those actions arising from applicable legal provisions.
The Website may contain links to other websites over which Hostal Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. has no control and for which, therefore, Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. accepts no responsibility.
The server may be taken offline without prior notice. Every effort will be made to ensure that maintenance tasks have as little impact as possible. Likewise, we accept no responsibility for any damage or loss the user may suffer as a result of accessing this server or using the information or applications it contains.
The intellectual property rights in this website, its graphic design, and the codes it contains are owned by Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L., unless otherwise indicated. Any unauthorised reproduction, distribution, commercialisation, or modification of these works constitutes an infringement of the intellectual property rights of Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. or of the rightful owner.
Likewise, all trademarks or distinctive signs of any kind contained on the Website are protected by law. Any unauthorised use of the information on this Website, as well as any damage caused to the intellectual and industrial property rights of Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L., may give rise to the appropriate legal actions and, where applicable, to the liabilities arising therefrom.
Use of the Website, as well as the contracting of services through it by the user, does not in any way entail a transfer to the user of intellectual or industrial property rights from Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L.
The prices shown on the website are final prices taxes included based on the search criteria applied.
The accommodation is obliged to keep room availability and prices up to date; however, problems such as overbooking or rate-maintenance issues may arise. In such cases, the accommodation will notify you in good time so that you can cancel the reservation and receive a refund of any amount already paid (where applicable), enabling you to secure alternative lodging.
Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L will confirm each booking by sending the user an email detailing the contract and its conditions. The company will keep an electronic coy of the applicable terms for every contract; however, the user must also retain their own copy those terms.
The cancellation policy is edited by the client, who is given web access that allows them to modify it and set different policies according to the booking periods or conditions.
Please follow the instructions provided in the confirmation email if you need to cancel your stay. We recommend reading the accommodation’s cancellation policy carefully. If you cancel in accordance with that policy, no charge will be made to your card. If you cancel after the deadline set by the accommodation or fail to notify the cancellation the accommodation may charge you an amount that, in most cases, is equivalent to the cost of the first night.
Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L does not guarantee that access to the Website or its content will be error-free or fully up to date, although it will make every effort to avoid errors and, where appropriate, correct or update the content as quickly as possible.
Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L reserves the right to make changes to the Web Site without prior notice, in order to update, correct, modify, add or delete its contents or design.
Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L reserves the right of admission in accordance with Law 13/2011 of 23 December on Tourism in Andalusia, Decree 194/2010 of 20 April on tourist-apartment establishments, and all other applicable regulations.
Access to or continued stay in the premises may be denied to individuals who breach rules of coexistence, hygiene, or safety; disturb the peace or rest of other guests; fail to meet the booking conditions; misuse the facilities; or refuse to identify themselves when required under traveller-registration regulations. This measure will be applied objectively, without infringing fundamental rights or engaging in discrimination based on origin, race, sex, religion, opinion, or any other circumstance protected by law. In the event of expulsion, the client will not be entitled to a refund for unused services, except in the cases provided for under current regulations. For queries or complaints, you may use the contact channels indicated in this Legal Notice or submit a complaint form in accordance with consumer regulations in Andalusia.
