Through this notice, Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L. (Tax ID B86068582) — hereinafter “the Group” — with registered address at C/Eduardo Galeano 2, 28521 Rivas Vaciamadrid, Madrid, informs users of its website about its privacy policy.
Use of the accommodations website and of any of the services included on it constitutes full acceptance of the terms set out in this privacy policy.
In accordance with current legislation, you are hereby informed that the personal data requested in our forms will be included in a personal-data file for which the accommodation is both the controller and the owner. Likewise, by completing any of these forms with the requested information and submitting them, you expressly authorise the accommodation to process and incorporate the personal data provided together with any data generated through your participation in or use of the various services offered on this website into its automated files.
Unless expressly stated otherwise at the time of collection, all personal data collected are required to be provided as essential elements for the management, maintenance and control of our contractual relationship. Failure to provide them will result in the impossibility to process your request or provide the contracted service. Personal data will be collected exclusively for the purposes indicated in this Privacy Policy.
The user has to fill in the forms with true, exact, complete and updated data, and he/she will be the only responsible of any damage, direct or indirect, caused to the accommodation or to any third party due to false, inaccurate, incomplete or not updated data or data from third parties. You agree to communicate any changes that occur in them in accordance with the procedure set out in paragraph 4.
The data provided will never be used for a purpose other than that for which they have been transferred, and will be immediately deleted when they are no longer needed for that purpose, except when a law provides otherwise.
Regarding the contractual relationship: to manage the reservation you make, process your request to register as a guest of the accommodation, and handle the subsequent commercial relationship. Where necessary, additional data may be collected such as guests’ ages or health information if it must be considered to prepare the stay (e.g., baby cots, food allergens, etc.).
To manage the obligations arising from the contracting of the products or services provided by the accommodation.
To collect any amounts owed if a reservation is cancelled outside the time limits established for that purpose.
With regard to the legal obligation to communicate with public authorities, regulators, or governmental bodies that the accommodation must fulfil under any applicable law, regulation, or regulatory requirement.
With regard to the Accommodation’s legitimate interest: to carry out commercial and/or advertising activities or communications relating to products or services similar to those you have contracted with the Group.
To conduct satisfaction surveys concerning the products and/or services you have contracted, with the aim of assessing your satisfaction and improving the Group’s processes and services.
In accordance with Section 2, the Group may disclose your personal data to the following entities:
Public authorities, regulators, or governmental or judicial bodies in cases where it is necessary to do so under law, local regulations, or to comply with regulatory obligations.
Third parties with whom the Group has service agreements, including but not limited to: legal and/or accounting advisers, technology service providers, and IT service providers, among others.
Any consents granted for the purposes set out herein may be revoked by you at any time upon simple request. Data subjects have the right to:
To do so, you must contact the accommodation by email at apartamentos@grupoferest.es or via a signed written request (enclosing a copy of your ID card or another equivalent identification document) addressed to the data controller: Grupo Dunna – FEREST CONSULTORES Y ASESORES, S.L., C/Eduardo Galeano 2, 28521 Rivas Vaciamadrid, Madrid.
If you consider that the accommodation has not respected any of the aforementioned rights, you have the right to file a complaint with the Spanish Data Protection Agency.
Your personal data will be retained for the entire duration of the contractual relationship between you and the Accommodation and for as long as liabilities may arise from the performance of that contractual relationship, as well as for the fulfilment of any other legal obligations incumbent upon the accommodation.
The accommodation has adopted the legally required levels of personal-data-protection security and has implemented the available technical means and measures to prevent loss, misuse, alteration, and unauthorised access to the personal data provided.
Through this notice, the accommodation informs users that it employs cookies when they browse the various screens and pages of the website. The cookies used by the accommodation are stored on the user’s hard drive, but they cannot read the data contained there, nor can they read cookie files created by other providers. The accommodation uses cookies to recognise registered users and offer them better, more personalised service. They are also used to obtain completely anonymous information about access data (date, time, frequency, etc.), to measure certain traffic parameters within the website itself, and to estimate the number of visits made, so that the accommodation can better target and adjust the services offered. Nevertheless, users may prevent cookies from being generated by selecting the appropriate option in their browser. In that case, the website will remain operational, albeit without the benefits of personalisation.
Our website uses Google Analytics, a web-analytics service provided by Google LLC, a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View, California 94043, United States (“Google”). Google Analytics employs “cookies,” which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to track your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google may transfer this information to third parties when required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the processing of data or information by disabling cookies through your browser settings; however, please note that doing so may prevent you from using the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes described above.
The accommodation reserves the right to modify its privacy-protection policy at its own discretion or in response to legislative or case-law changes. Should any amendments be made, the new text will be published on this same page, where users can review the updated privacy policy. In all cases, the relationship with users will be governed by the rules in effect at the exact moment they access the website.
